Guide to Migrating Your E-Shop & Website to Skynetix
How to create and send us a full backup of your site using your current provider's control panel.
In order for us to host your website or e-shop on Skynetix’s state-of-the-art, high-speed servers, we’ll need to transfer your files and database. Below is a detailed guide on how to export a full backup of your site, depending on the content management system used by your current provider.
Procedure via cPanel
If your current provider uses cPanel, follow these steps:
- Log in to your cPanel and locate the section Files.
- Click the icon Backup Wizard (or Backup).
- Press the button Back Up and then select the Full Backup.
- Set the destination to “Home Directory” and click Generate Backup. Once it's finished, download the file (.tar.gz) to your computer.
[ Screenshot: The Backup Wizard icon within the cPanel interface ]
Procedure via Plesk
If you manage your hosting through Plesk, the process is as follows:
- Log in to Plesk and, from the right-hand vertical menu, select Backup Manager.
- Click the button Back Up.
- In the field Back up select Domain configuration and content and check the box All configuration and text/files to include the database and the emails.
- Click OK. When the backup appears in the list, click the download arrow to save it.
[ Screenshot: The Backup Manager panel in Plesk ]
Procedure via DirectAdmin
If your current server runs on DirectAdmin, follow these steps:
- Log in to DirectAdmin and go to the section Advanced Features.
- Click the option Create/Restore Backups.
- Leave all fields selected (Website Data, Email, Databases) and click the button Create Backup.
- Once it is ready, the file will be located inside the File Manager, in the folder
/backups, where you can download it.
If your provider uses a custom panel, look for options labeled Backup, Export ή Backups.
If you don't succeed, don't worry at all! We can handle the entire process for you. All you need to do is send us the login credentials (username and password) for your current hosting account, and we’ll take care of the rest with complete security.
Changing Nameservers (NS)
Once your files have been transferred to our servers, we will send you the new ones Nameservers (NS) from Skynetix. You'll need to log in to your domain registrar (e.g., Papaki, ToWebOrNotToWeb, GoDaddy, etc.) and replace the old nameservers with ours.
Changing the nameservers does not happen instantly. It takes some time. from 4 to 24 hours in order to update Internet service providers worldwide (DNS propagation). During this time, your website may experience some fluctuations in performance, which is why we recommend making the change during off-peak hours (e.g., late at night).
Would you like us to handle the transport with no risk involved?;
If the backup process seems like a “mountain” to you, Skynetix’s technical team can handle the free and completely secure migration of your website, without you losing a single file or email.
