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The procedure is standard and follows specific steps:

1. Unlock Domain: You need to make sure that your domain name is "unlocked" (unlocked) in your current registrar.

2. Obtaining a Transfer Code (Auth Code / EPP Code): Ask your current provider for the the transfer authorisation code (Authorisation Code or EPP Code). This code is necessary to approve the transfer.

3. Start Transfer: Enter the domain name and the transfer code (Auth Code) in our ordering system.

4. Conclusion: The transport usually takes from 5 to 7 days (especially for .com), while Greek domains (.gr) are often completed more quickly.

Important Note: The transfer of the domain does not directly affect the hosting or your website. In order for your domain to show on your new hosting, you will need to change the Nameservers after the transfer is completed (or before, if you wish).

ο SSL (Secure Sockets Layer) is now necessary for any modern website.

Why do you need SSL?;

• Data Encryption: Ensures that the contact between the visitor's browser and your server is encrypted. This protects sensitive data such as passwords, credit card details or personal information.

• Trust & SEO: It shows visitors that their connection is secure (they see the padlock in the address bar) and are now ranking criterion in search engines (e.g. Google).

• Avoiding Warnings: Without SSL, modern browsers (such as Chrome) display a warning "Unsafe" to users, which prevents navigation.

Types of SSL We Offer

Usually, hosting companies offer:

1. Free SSL (Let's Encrypt): A basic certificate, ideal for blogs, small websites and personal sites. It provides the necessary encryption and padlock.

2. Professional/paid SSL (Domain Validated, Organization Validated, Extended Validation): They offer a higher level of guarantee and additional verification elements, suitable for e-shops, large corporate websites and applications that handle high volumes of transactions.

The possibility of upgrading the hosting package is a key flexibility feature we offer.

The answer is YES, you can upgrade your hosting plan at any time.

How the upgrade works:

1. Website development (Scalability): As your website grows, traffic increases, new features are added (e.g. e-shop), or simply the resource requirements (CPU, RAM, storage space) become greater.

2. Direct Transition: Upgrading from a smaller to a larger package (e.g. from Shared Hosting to Semi-Dedicated or VPS) is usually done directly and without any interruption in the operation of your website (zero downtime).

3. Charge: You will only be charged for the Difference the price between your original package and the new one, for the remaining time of your subscription.

This flexibility allows you to start with a cheaper package and adapt it to your business needs, without committing to expensive resources you don't yet need.

We believe in the quality of our services, which is why we provide a trial period so you can feel completely confident in your choice.

Warranty details

• Duration: We offer 14 days from the date of purchase of the hosting package.

• Full Return: If you are not satisfied with the hosting services within this period, you can request full refund the amount you paid for the hospitality.

• Exceptions: The guarantee covers the cost of the hosting plan (hospitality package). The costs associated with the domain registration (domain name), the SSL certificates third-party developers, website construction or other services usually are not covered from the guarantee.