How to add the shipping number (voucher) to the order
Learn how to enter the Courier tracking number in WooCommerce and how to automatically notify the customer with a tracking link.
Once you’ve packed an order and generated the tracking number through the courier’s system (e.g., ACS, General Postal Service, Speedex, ELTA Courier), the next step is to enter that number into WooCommerce. This way, the online store will automatically send an email to the customer with the corresponding link, so they can track the package’s progress with a single click.
Locating the “Shipment Tracking” Panel”
Open the order you want to edit (WooCommerce -> Orders). On the right side of your screen (or below the order if you're using a mobile device), you'll find a special box titled Shipment Tracking (Shipment Tracking) installed by Skynetix for you.
Click the button Add Tracking Number (Add Shipment Number).
[ Screenshot: The “Shipment Tracking” box in the right-hand column of the order ]
Filling Out the Voucher Information
In the form that appears, fill in the following 3 fields:
- Provider: Select the courier company from the list (e.g.,. ACS Courier, Speedex etc.). If the company is not on the list, select Custom and write down her name.
- Tracking Number (Voucher Number): Paste or type in the unique shipping code you received from Courier (e.g.,.
1234567890). - Date Shipped: Select the day the package will be delivered to the courier (this is usually the current date).
Once you've filled them out, click the button Save Tracking.
If you have a high volume of daily orders, don’t enter voucher numbers manually. Buy an affordable USB or Bluetooth barcode scanner. Click inside the “Tracking Number” field in WooCommerce, “scan” the printed courier voucher, and the number will be automatically filled in within a second—no errors!
[ Screenshot: Example of completed Courier and Voucher fields before saving ]
Status Change & Automatic Customer Notification
Saving the voucher does not automatically trigger the email. To trigger the notification to the customer, you must complete the order:
- Click in the box Order Actions or “Status.”.
- Change the order status to Completed.
- Click the button Update top right.
At that very moment, WooCommerce will send the automated “Your order has been completed” email, which will now include a large, clearly visible button or link: “Track Your Shipment (Tracking Link)”.
If you first change the order status to “Completed” and click “Update,” the email will be sent immediately without It must include the voucher. If you add the tracking number later, the customer will never receive it unless you manually send them a new email. Rule: First, we save the voucher, and then we change the status to "Completed.".
[ Screenshot: The final email as received by the customer, with the tracking link embedded ]
Are you tired of manually copying vouchers?;
Manually entering tracking numbers is time-consuming and prone to errors. At Skynetix, we can connect your e-shop directly to the systems of Greek couriers (ACS, WebGTE, Speedex, ELTA, Box Now) via Advanced Courier Web Services (API). With this upgrade, the voucher will be generated automatically, the label will be printed with a single click, and the shipping number will be automatically added to the order, saving you hours of work every day!
